Go beyond business phone service
Unite delivers a robust unified communications experience with phone service, video conferencing, chat, business SMS, file management and more.
With Unite, you get the essential tools you need to
create a consistent communication experience
BUSINESS PHONE
Highly reliable cloud-based phone system with 90+ calling features, crystal clear call quality and HD voice.
VIDEO CONFERENCING
Securely meet face-to-face with your employees and customers from anywhere with up to 3 video feeds.
TEAM CHAT
Bring your teams together and quickly communicate with coworkers from any device.
FILE MANAGEMENT
Share and collaborate on files securely from any location with real-time backup and restore.
The Benefits of Wherever, Whenever Communication
INCREASED FLEXIBLITY & PRODUCTIVITY
Unite enables workers to collaborate from anywhere on any device.
HIGH RELIABILITY
Unite delivers 99.999% reliability, so you’re never out of touch.
LOWER COSTS
No phone system hardware to buy, install, manage, upgrade or replace.
SIMPLIFIED SCALING & MANAGEMENT
Unite scales according to the needs of any business.
BUSINESS CONTINUITY
Unite keeps businesses connected and running even if the power goes out.
Regardless of where employees are located,
Unite keeps teams connected and productive
DESKTOP APP
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
MOBILE DEVICE
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
DESK PHONE
Pre-configured phones connect to the feature- rich Unite service wherever they’re plugged in.
Unite – Fully Integrated with Microsoft Teams
POWERFUL PHONE SYSTEM
Our advanced cloud-based phone system sits directly inside Teams with no extra license needed.
SINGLE APP EXPERIENCE
Give users a single Teams app for all their communication and collaboration tools.
ADVANCED FEATURES
Features like call queues, SMS, monitor, whisper and barge optimize call handling directly inside Teams.
Additional Features Available with Unite
ARCHIVING
Securely back up your organization’s phone calls, meetings, chats and SMS conversations.
COMPANY MESSAGING
Give customers the ability to conveniently communicate with your business via SMS, MMS and phone.
TOLL-FREE CALLING
Save time and money with one consolidated bill, flat rate pricing and shared minutes across users.
More responsive customer care
with integrated Unite and Contact Center
ALL-IN-ONE PLATFORM
One seamless cloud solution with a single user interface merging employee productivity with omnichannel customer engagement.
A MORE INFORMED ORGANIZATION
A singular platform helps businesses cut hold times, increase call effectiveness, and improve employees’ ability to resolve issues quickly.
CALL US TODAY! (701) 235-8100
Store, Search, and Retrieve Business Communications
Securely back up your organization’s phone calls, meetings, chats, and customer interactions so the information is easy to find whenever it's needed.
Businesses’ day-to-day communications are enriched with valuable knowledge, IP and insights. Whether it’s interactions with your customers and prospects, dialogues between your company’s employees, or conversations with 3rd party stakeholders, they hold are substantial business value, and potentially business risks. Archiving allows organizations to better manage, analyse and govern these interactions.
Archiving automatically collects and preserves electronic communications such as voice calls, chats, SMS, video meetings and email from your end-user channels and stores these items in a separate, centralized location.
This provides continuous historical access to your communications with intuitive unified search, preview, playback, exporting, and reporting functionality across all channels in a single, secure and encrypted platform. Data retention durations are configurable based on business needs.
The Benefits of Archiving for Every Business:
Find Information When You Need It
Automatically preserve, search and retrieve your critical
business communications, so you can easily:
ADDRESS DISPUTES AND COMPLAINTS
ENHANCE FRONTLINE USER PERFORMANCE
MAINTAIN KNOWLEDGE AND CONTINUITY
Lower the burden on your operations, compliance and
legal teams by enabling fast, powerful search and retrieval:
ADHERE TO COMPLIANCE
SATISFY LEGAL OBLIGATIONS
GET DATA INTELLIGENCE
AND INSIGHTS
Automatically Capture and Archive
All Your Communication Data:
VOICE
Call logs, phone call recordings, voicemail recordings, voicemail transcriptions, associated meta-data
CHAT
Team and customer chat messages, attachments, reactions/ 'likes', GIFs, images, emojis, etc.
SMS
SMS messages and images
MEETIINGS
Meeting logs, recordings, public chat and notes
Add Archiving to Unite and Contact Center
Get Archiving with Unite, our premier cloud communication solution for businesses of all sizes. See our plans and pricing.
Get Archiving with Contact Center and enable your business to expertly manage customer interactions. See our plans and pricing.
