UNIVERGE BLUE CONNECT

A fully integrated intelligent cloud-based unified communications (UC) solution.

SIMPLE TO INSTALL AND OPERATE,

Begin quickly with your existing phone number and preconfigured phones, connecting to the internet effortlessly without complex hardware.

  • Benefit from over 100 enterprise-grade features and top-tier network call quality and reliability.
  • Manage the system and access call reporting features through a unified web-based portal.

Mobile Application

Desktop Application

STAYING CONNECTED & PRODUCTIVE

UNIVERGE BLUE CONNECT integrates your phone system, chat, video, screen sharing, file management, and conference calling into one seamless experience tailored to your business's size, needs, and work style. Enjoy customizable, scalable, cloud-based services for your business backed by a Stress-free Cloud Experience.

  • Seamlessly integrates mobile devices with the CONNECT phone system.
  • Enhances workforce flexibility with access virtually anywhere, anytime, and on any device.
  • Transcribes recorded calls, meetings, and voicemail messages to text, boosting efficiency and productivity with the power of UNIVERGE BLUE PULSE™ artificial intelligence (AI).
  • Combines chat, text messaging, video conferencing, screen sharing, file sharing, and file backup to enhance productivity and collaboration.
  • Features a built-in Generative AI tool in chat for quick and easy access to information.
  • Expands video conferencing capabilities to conference rooms, ensuring connectivity between in-office and remote workers.

CONNECT AND MICROSOFT TEAMS

  • Effortlessly integrate our award-winning cloud voice service with Microsoft Teams to gain the features, reliability, and flexibility essential for your business.
  • Operates within the native Teams interface to enhance your Teams communication experience.
  • CONNECT offers the advanced functionalities your business requires to ensure seamless communication with your customers, anytime and anywhere.

COST EFFICIENT

With UNIVERGE BLUE CONNECT, there is no phone system hardware to buy, install, manage, upgrade, or replace.

  • Service is user-based rather than line-based.
  • Voice and data are combined into a single network for centralized management.
  • Flat, per-user rates ensure no extra or hidden fees, providing predictable monthly costs.
  • Over 100 enterprise-grade calling features are included for optimal functionality.

INCREASE TRANSPARENCY

UNIVERGE BLUE CONNECT Desktop and Mobile Applications make collaboration easier, on-site or remotely.

  • Make calls, send chats and texts, share files, and initiate video conferences from any location.
  • Assign a single phone number as the main contact point for centralized responsiveness.
  • Seamlessly transfer calls between devices without the risk of disconnection.
  • Enable teams to view availability (presence) and connect with colleagues on their preferred devices.

ARCHIVING CONNECT COMMUNICATIONS

  • Securely capture your organization’s CONNECT calls, SMS, and chat conversations with UNIVERGE BLUE ARCHIVE, ensuring the information is easily accessible whenever needed.
  • Seamlessly integrates with CONNECT, automatically capturing chat, SMS, and voice data without any administrative or user intervention.
  •  Indexes content and metadata, allowing users to access millions of files and refine searches using dozens of properties for instant results.
  • ARCHIVE deploys in minutes and provides everything necessary to enable compliant retention for CONNECT communications.
  • Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.

INTEGRATES WITH CRM, HELP DESK AND PRODUCTIVITY TOOLS

Integrate UNIVERGE BLUE CONNECT into productivity tools

  • Automate business workflows and enhance employee efficiency.
  • Streamline workflows by reducing the need to switch between applications
  • Easy to deploy with a simple integration setup
  • User-friendly as no training is required for use

ELEVATE YOUR BUSINESS WITH FULLY INTEGRATED UNIFIED COMMUNICATIONS

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STRESS-FREE
CLOUD EXPERIENCE

SECURITY

Advanced protection against malware, viruses, phishing, and hackers

SUPPORT

24/7 support from live experts EVERY time you call

COMPLIANCE

Built to help healthcare, legal services and financial firms stay compliant

RELIABILITY

Ready when you are, whether you’re in the office or working remotely

SCALABILITY

30+ integrated apps that are easy to add as your business grows

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