NCT Goes Above And Beyond

I would like to compliment your Network Engineer, Dan, for the exemplary service he provided to Metro COG during our office move. Dan has always delivered excellent technical service and support, and is always professional and courteous. In this case, we believe he went above and beyond to get us connected and up and running in an
impressively short time, with little to no problems arising after the fact. Both our electrician and IT service provider refused to terminate CAT-5 cable ends for connectivity, and given what could have been a disastrous and massive setback, Dan offered to get us set-up and connected. On top of that, while Dan could have easily terminated the cables with network jacks, he instead hard-wired all of the cabling into a patch panel to get it done efficiently, correctly, and professionally. I am beyond impressed with the level of service that Dan has always offered, but I am especially grateful for his services in this instance. He is a great representative and an asset to your company.